Cookie Policy

Effective Date: 11 August 2026
Last Updated: 11 August 2026 

This Cookie Policy explains how Dynamic Load Monitoring (UK) Ltd (“DLM”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website. 

It explains what cookies are, why we use them, the types of cookies that may be placed on your device, and how you can manage your cookie preferences. 

For information about how we collect, use and protect your personal information, please refer to our Privacy Policy. 

  1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone or other device when you visit a website. 

They help websites operate efficiently, remember your preferences and provide information about how visitors use a website. 

Cookies may be: 

  • Session Cookies – temporary cookies that are deleted when you close your browser.  
  • Persistent Cookies – cookies that remain on your device until they expire or are deleted.  
  • First-Party Cookies – cookies set directly by our website.  
  • Third-Party Cookies – cookies placed by trusted third-party services integrated into our website.  

In addition to cookies, some technologies may use local storage, pixels or similar technologies to provide functionality or measure website performance. 

  1. Why We Use Cookies

We use cookies and similar technologies to: 

  • ensure our website functions correctly  
  • remember your cookie preferences  
  • improve website performance and usability  
  • understand how visitors use our website  
  • measure the effectiveness of our marketing activities  
  • support embedded content such as videos and maps  
  • help protect our website from spam and malicious activity  
  1. Types of Cookies We Use
Cookie Category Purpose Typical Examples 
Strictly Necessary Required for the website to function correctly. These cookies cannot be disabled through our website. Cookie consent preferences, session cookies, security cookies 
Performance & Analytics Help us understand how visitors use our website so that we can improve its performance and user experience. Google Analytics 4 
Functionality Remember your preferences and enable enhanced website features. Language or display preferences 
Marketing Measure the effectiveness of marketing campaigns and improve the relevance of advertising where consent has been provided. Meta Pixel, LinkedIn Insight Tag 
Third-Party Content Support embedded content and services provided by third parties. YouTube, Google Maps, Chatbase 

Please note that disabling certain cookies may affect the functionality of some areas of the website. 

  1. Third-Party Services

Our website may use trusted third-party services that set cookies or use similar technologies. 

These may include: 

  • Google Analytics 4 – to help us understand how visitors use our website. 
  • Google Tag Manager – to manage website tags and scripts. 
  • Google reCAPTCHA – to help protect our forms from spam and abuse. 
  • YouTube – for embedded video content. 
  • Google Maps – for interactive maps. 
  • Meta Pixel – to help measure the effectiveness of advertising campaigns. 
  • LinkedIn Insight Tag – to understand interactions resulting from LinkedIn campaigns. 
  • Chatbase – to provide our AI-powered website assistant, which may use cookies or similar technologies to support chatbot functionality, improve the user experience, and process customer enquiries submitted through the chatbot. 
  • Make.com – used solely as a secure integration service to transfer chatbot enquiries between Chatbase and Gravity Forms. Our integration is configured so that Make.com does not retain chatbot conversation data or enquiry content within its execution history, with enquiries passing directly to the relevant inboxes. 

Where third-party services use cookies or similar technologies, their use is governed by the respective provider’s privacy and cookie policies. 

  1. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. 

You can choose to: 

  • Accept all cookies.  
  • Reject all non-essential cookies.  
  • Customise your cookie preferences.  

Your preferences will be stored and can be changed at any time by revisiting the cookie settings available on our website. 

Where required by law, non-essential cookies will only be placed after you have provided your consent. 

  1. Managing Cookies

Most web browsers allow you to control or delete cookies through their settings. 

You can usually: 

  • view cookies stored on your device  
  • delete existing cookies  
  • block cookies from specific websites  
  • block all cookies  
  • receive notifications before cookies are stored  

Guidance for popular browsers is available below: 

Please note that blocking some cookies may affect the functionality and performance of our website. 

  1. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or the services used on our website. 

The latest version will always be available on this page together with the revised “Last Updated” date. 

  1. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact: 

Dynamic Load Monitoring (UK) Ltd 

Email: media@dlm-uk.com 

Telephone: +44 (0) 2380 741700